Where Tech Meets Creativity
Strategic social media solutions for modern businesses
Phone: +44 (0)1615313445
Where Tech Meets Creativity
Strategic social media solutions for modern businesses
Phone: +44 (0)1615313445
Why Choose Skywave Social
At Skywave Social, we don’t just manage your platforms; we elevate your online presence.
We combine creativity, strategy, and technology to help your brand stand out and connect authentically with your audience.
What sets us apart:
- Tailored Strategies – Every brand is unique, so our approach is always custom-built to meet your specific goals.
- Consistent Quality – We maintain your brand voice and aesthetic across every post.
- Data-Driven Growth – Insights and analytics guide every move, ensuring measurable results.
- Hands-On Support – You’ll always have clear communication, timely updates, and a reliable partner.
- Creative Expertise – Where tech meets creativity, your social media gets both art and precision.
Contact Us
Let's Get Started
Your social media deserves creativity and strategy. Fill out the form below, and let’s chat about how we can bring your brand to life online. We’ll get back to you within 24 hours.
Skywave Social: Where Tech Meets Creativity
Location: Manchester, UK
Phone: +44 (0)1615313445 | Email: hello@skywavesocial.com
Hours
Open today | 09:00 – 17:00 |
Terms and Conditions
Skywave Social: Terms & Conditions, Privacy Policy & Service Agreement
Last Updated: 31/10/2025
1. Terms & Conditions
1.1 Introduction
Welcome to Skywave Social ("we", "our", "us"). By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, you must refrain from using our services.
1.2 Company Information
Skywave Social operates as a social media management and digital content service provider based in Manchester, UK.
1.3 Eligibility
You must be at least 18 years old and legally capable of entering binding contracts to use our services.
1.4 Service Scope
We provide social media management, content creation, consultation, strategy development, advertising assistance, and related digital services. Specific deliverables will be outlined in your individual Service Agreement.
1.5 Payment Terms
- Invoices must be paid in full by the due date stated.
- Late payments may incur service delays or suspension.
- Monthly retainers are billed in advance.
- Project-based work may require a deposit.
1.6 Cancellation & Termination
- You may cancel your service with 30 days' written notice.
- We reserve the right to terminate services if invoices remain unpaid or if terms are breached.
1.7 Client Responsibilities
- Provide accurate and timely information.
- Supply necessary account access, branding, and materials.
- Comply with platform rules (e.g., Meta, TikTok, X, LinkedIn).
1.8 Intellectual Property
- Content we create for you becomes your property once payment is received.
- We may display anonymised or approved work samples in our portfolio unless otherwise agreed.
1.9 Liability
We are not liable for platform outages, algorithm changes, third-party actions, account suspensions, or indirect losses. Our liability is limited to the amount paid for services in the last 30 days.
1.10 Amendments
We may update these Terms & Conditions. Continued use of our services constitutes acceptance.
2. Privacy Policy
2.1 Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with UK GDPR and the Data Protection Act 2018.
2.2 Data We Collect
We may collect:
- Contact information (name, email, phone, business details)
- Social media account access permissions
- Billing and payment details
- Communication records
- Analytics and usage data relating to services provided
2.3 How Your Data Is Used
Your data may be used to:
- Deliver and manage your services
- Communicate with you about your account or enquiries
- Improve service performance and user experience
- Comply with legal obligations
2.4 Data Sharing
We do not sell your data. We may share necessary data with:
- Payment processors
- Social media platforms
- Trusted subcontractors or tools essential to service delivery
All third parties are required to uphold strict data protection standards.
2.5 Data Security
We use industry-standard measures to safeguard personal data and restrict access to authorised personnel only.
2.6 Data Retention
We retain data only as long as necessary for service provision, legal requirements, or account management.
2.7 Your Rights
You have the right to:
- Access your data
- Request corrections or deletion
- Withdraw consent where applicable
- Request data portability
- Object to processing
Requests can be made via privacy@skywavesocial.com.
2.8 Cookies & Tracking
If applicable, we may use cookies or analytics tools for performance monitoring. You may adjust cookie settings in your browser.
2.9 Privacy Enquiries
For all privacy concerns, email: privacy@skywavesocial.com.
3. Service Agreement
3.1 Overview
This Service Agreement governs the working relationship between Skywave Social and the Client. It outlines deliverables, timelines, responsibilities, and payment structure.
3.2 Deliverables
Specific deliverables depend on the selected service package and may include:
- Social media management
- Content creation (graphics, captions, video edits)
- Scheduling & publishing
- Strategy development
- Analytics reporting
- Consultation and support
Deliverables will be confirmed in writing before the start of service.
3.3 Client Onboarding Requirements
Before services commence, the Client must provide:
- Relevant account login/access permissions
- Brand guidelines or preferred visual direction
- Necessary business information
- Timely approvals for content
3.4 Performance & Results
We strive for optimal performance, but due to platform algorithms and external variables, specific results (followers, reach, engagement) cannot be guaranteed.
3.5 Revisions
Clients are entitled to reasonable content revisions per deliverable. Excessive revisions may incur additional fees.
3.6 Payment Structure
- Monthly retainers are billed in advance.
- Project work requires a deposit.
- Ongoing services auto‑renew monthly unless cancelled.
3.7 Confidentiality
Both parties agree to maintain the confidentiality of sensitive information shared during the engagement.
3.8 Termination
Either party may terminate the agreement with 30 days' written notice. Completed services or work-in-progress will be billed accordingly.
3.9 Governing Law
This agreement is governed by the laws of England & Wales.
